Client Assessment

Why do we carry out a Client Assessment?

Before some of our services begin, we take the time to get to know you through a friendly, complimentary assessment. This isn't a test or a medical examination, it's simply an opportunity to understand who you are, what matters to you, and how we can provide the right support. We'll talk about your daily routine, interests, preferences, any health or mobility considerations, and what you'd like to get from our visits. This helps us match you with the most suitable companion and create a personalised support plan that promotes your independence, wellbeing, and peace of mind. Our aim is to ensure every visit feels safe, comfortable and centred around you. A client assessment serves much more than an administrative purpose, it helps us understand the whole person, not just the service they've booked.